Terms of Service
Last updated: January 1, 2024
1. Acceptance of Terms
Welcome to NeonRealty Canada. These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Service") operated by NeonRealty Canada ("we," "our," or "us").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
NeonRealty Canada provides comprehensive real estate services throughout Canada, including:
- Residential and commercial property sales and purchases
- Property management and rental services
- Real estate investment consulting
- Market analysis and property valuation
- Virtual property tours and digital marketing
- Mortgage and financing assistance coordination
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Service, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason deemed appropriate by us.
4. Use of Service
4.1 Permitted Use
You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In violation of any applicable laws or regulations
- To transmit harmful, offensive, or inappropriate content
- To impersonate any person or entity
- To interfere with or disrupt the Service or servers
- To collect user information without consent
- For any fraudulent or malicious activities
4.2 Content Guidelines
Any content you submit must be accurate, lawful, and not infringe on third-party rights. We reserve the right to remove any content that violates these guidelines.
5. Real Estate Services
5.1 Professional Standards
Our real estate services are provided by licensed professionals in accordance with applicable real estate laws and regulations in Canada.
5.2 Listing Information
While we strive to provide accurate property information, we cannot guarantee the accuracy, completeness, or timeliness of all listings. Property details are subject to change without notice.
5.3 Commission and Fees
Commission rates and service fees will be clearly disclosed in your service agreement. All fees are subject to applicable taxes.
5.4 No Guarantee of Results
We cannot guarantee the sale or purchase of any property, specific timelines, or particular outcomes. Real estate transactions involve market risks beyond our control.
6. Intellectual Property Rights
6.1 Our Content
The Service and its original content, features, and functionality are owned by NeonRealty Canada and are protected by international copyright, trademark, and other intellectual property laws.
6.2 User Content
By submitting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with our Service.
6.3 Third-Party Content
Our Service may contain content owned by third parties. Such content remains the property of its respective owners and is used under appropriate licenses.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms an integral part of these Terms.
By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
8. Disclaimers and Limitation of Liability
8.1 Service Disclaimer
The Service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Service, including but not limited to:
- Accuracy, reliability, or completeness of information
- Uninterrupted or error-free operation
- Freedom from viruses or harmful components
- Suitability for particular purposes
8.2 Limitation of Liability
To the maximum extent permitted by law, NeonRealty Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
8.3 Maximum Liability
Our total liability to you for all claims arising from the Service shall not exceed the amount you paid us for the Service in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless NeonRealty Canada, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the Service
10. Third-Party Services
Our Service may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of any third-party services.
Your interactions with third-party services are solely between you and the third party, and we disclaim all liability related to such interactions.
11. Termination
11.1 Termination by You
You may terminate your account and discontinue use of the Service at any time by contacting us or following the account closure procedures.
11.2 Termination by Us
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including but not limited to breach of these Terms.
11.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including intellectual property rights, disclaimer of warranties, and limitation of liability.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
12.2 Jurisdiction
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
12.3 Dispute Resolution
We encourage you to contact us first to resolve any disputes. If a dispute cannot be resolved through direct communication, it may be subject to binding arbitration under the Arbitration Act of Ontario.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
By Mail:
NeonRealty Canada
Legal Department
1200 Bay Street, Suite 500
Toronto, ON M5R 2A5
Canada