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Cookie Policy

Last updated: January 1, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to remember your preferences, improve your browsing experience, and provide personalized content and advertisements.

2. How We Use Cookies

NeonRealty Canada uses cookies and similar technologies to:

  • Ensure our website functions properly and securely
  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and property recommendations
  • Display relevant advertisements
  • Improve our services and user experience
  • Comply with legal obligations

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Purpose Duration
cookie-consent Stores your cookie preferences 1 year
session-id Maintains your session state Session
security-token Prevents cross-site request forgery Session

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - session information 2 years
visitor-tracking Tracks visitor behavior patterns 1 year

3.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Cookie Name Purpose Duration
user-preferences Stores your website preferences 1 year
language-settings Remembers your language preference 1 year
search-filters Saves your property search filters 30 days

3.4 Marketing and Advertising Cookies

These cookies are used to track visitors across websites and display relevant advertisements based on your interests.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions 90 days
marketing-pixels Third-party advertising pixels 1 year
ad-preferences Stores advertising preferences 1 year

4. Third-Party Cookies

Our website may also use third-party cookies from external services:

4.1 Google Services

  • Google Analytics: Provides website traffic analysis
  • Google Ads: Enables targeted advertising campaigns
  • Google Maps: Powers interactive property maps

4.2 Social Media Platforms

  • Facebook: Social sharing and advertising pixels
  • Twitter: Social media integration
  • LinkedIn: Professional networking features
  • Instagram: Photo sharing integration

4.3 Other Third-Party Services

  • Hotjar: User behavior analytics and heatmaps
  • Mailchimp: Email marketing services
  • Intercom: Customer support chat functionality

5. Cookie Duration

Cookies can be classified based on how long they remain on your device:

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They help maintain your session while browsing our website.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them manually. They remember your preferences across multiple visits.

Short-term (1-30 days)

Search preferences, form data, temporary settings

Medium-term (1-12 months)

User preferences, language settings, marketing data

Long-term (1-2 years)

Analytics data, user identification, conversion tracking

6. Managing Your Cookie Preferences

6.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

You can change your preferences at any time by clicking the cookie settings link in our footer.

6.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions

7. Impact of Disabling Cookies

Disabling certain types of cookies may impact your experience on our website:

Necessary Cookies Disabled

  • Website may not function properly
  • Security features may be compromised
  • Unable to maintain user sessions

Analytics Cookies Disabled

  • No impact on website functionality
  • We cannot track usage patterns
  • Limited ability to improve services

Marketing Cookies Disabled

  • Advertisements may be less relevant
  • Unable to track campaign effectiveness
  • May see repeated advertisements

Functional Cookies Disabled

  • Need to reset preferences each visit
  • Reduced personalization
  • Less convenient user experience

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • Applicable laws and regulations
  • Our business practices
  • Technology and security requirements

When we make significant changes, we will notify you through our website or by email. The "Last Updated" date at the top of this policy indicates when it was last revised.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email:

[email protected]

Phone:

+1 (416) 555-1234

Mail:

NeonRealty Canada
Privacy Department
1200 Bay Street, Suite 500
Toronto, ON M5R 2A5

This Cookie Policy is part of our Privacy Policy and Terms of Service.

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